LOOKING OUT FOR YOU AND YOUR JEEP®

IMPORTANT INFORMATION ABOUT THE TAKATA AIRBAG RECALL

Some Takata airbags installed in Jeep vehicles have been recalled and pose a serious safety risk. The airbag inflator can degrade when exposed to high heat and humidity, causing the airbag to explode and cause serious injury or even death. Vehicles at the highest risk are under a stop-drive measure. There are no stop drive measures here in the UK.

This recall is part of a global safety effort to remove defective Takata airbags from the road. Jeep is taking proactive steps to protect drivers and passengers by ensuring every affected vehicle receives the necessary repair.

All affected customers will be notified by letter. You can also check if your vehicle is affected by using the VIN (Vehicle Identification Number) check tool below. If affected, you should act quickly to schedule a free repair.

If your vehicle has a recalled Takata airbag, follow the instructions to schedule your airbag replacement. All recall repairs are free.

Your safety and peace of mind remain our top priorities. We remain fully committed to acting swiftly, transparently, and responsibly in addressing this issue.

The following Jeep® models are affected by the Takata airbag recall:

To provide the most efficient customer service, we are recalling affected vehicles in a phased approach. You can verify if your Jeep® has a recalled Takata airbag, by checking your vehicle’s VIN.

The vehicles facing the greatest risk are under a Stop Drive Measure, so if you receive a stop drive warning, you should stop driving your Jeep® until you have scheduled your free recall repair with an authorized dealer.

For Jeep the following models are affected:

WHAT SHOULD I DO NEXT?

We are committed to your safety and are working with retailers and technicians to provide safe, free repairs as quickly as possible. Whether you bought your Jeep new or used, here are the steps you can take:

FAQ

FREQUENTLY ASKED QUESTIONS

1. Why was my airbag recalled?

The recalled Takata airbag inflators can degrade over time and may rupture in a crash, shooting sharp metal fragments that can cause serious injury or death.

2. How to know if I have a takata airbag, and where can I find my VIN (Vehicle Identification Number)?

You can find your VIN on your registration documents, insurance card, or in these car locations: front of engine block under hood; driver’s side interior dash; front end of frame (older cars); driver’s side door jam (inside).

3. What caused the problem?

The chemicals in these recalled airbags can deteriorate over time, especially in hot and humid weather. This can cause the airbags to explode, even in minor crashes, leading to serious injury or even death.

4. What is the remedy for this recall?  

All Takata airbag recall repairs are fast, free, and easy.
A certified technician will remove the recalled airbag cannister and replace it with a new one. Jeep® will cover the cost of parts and labor when this is done at an authorised retailer or through one of the other repair services we offer.

5. What does it mean if I have a Stop Drive notice

If your vehicle is under a Stop Drive Measure, stop driving immediately. Your vehicle is at a greater risk of having an airbag that could rupture in a crash. We will arrange your repair as quickly as possible, and work with you to ensure alternate transportation. In the meantime, please make sure your vehicle is not in use, and that everyone with access to the vehicle is notified.

6. Who can I contact if I have questions? 

You can call a Jeep® expert for advice: 00 800 0 426 5337 or 0800 169 2966 (where local call rates apply)

7. Do I need to be the owner of the vehicle to bring it in for a free repair?

Anyone can bring a vehicle in for a recall repair without question. No title, proof of ownership, or documentation is required.
A retailer may ask for your contact information to notify you of any recalls that could be issued for your vehicle in the future. You don’t need to provide any information you aren’t comfortable sharing, but it would allow the dealership to keep you informed so you can maintain the safety of your vehicle.

8. Can I go to a local mechanic to get my airbag replaced?

You need to get your repair completed by an authorised Jeep® retailer in order to get the free parts and labour.

9. Can I get a free repair even if my vehicle is no longer under warranty?

Yes, Takata recall repairs are free regardless of warranty status. In fact, it is mostly older models of Jeep® that are affected by this recall.